Returns & Exchanges

At Florasis, we want you to be completely satisfied with your botanical-inspired beauty products. If you are not entirely happy with your purchase, we offer a 30-day return window for items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and the reason for your return.

• 2.
  Prepare the Package

  Securely pack the unused items in their original floral packaging to ensure they are protected during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned products, your refund will be processed to your original payment method within 7-10 business days.